The Process

How do I choose a lawyer?

We believe that choosing an attorney is a personal decision. That’s why we give you the power to choose any attorney you want. If you’re looking for some resources to assist you in finding the right attorney, we also provide a list of items to consider as you start your search.

Can I retain my own attorney?

Yes, you have the power to choose any attorney you want.

How do I file a claim?

Log in to your account and download a claim form. Print off the claim form, fill it out and submit it to us, along with your attorney’s bill detailing the charges and the legal services provided, as well as any supporting documents to assist us in evaluating your claim.

Upon approval of the claim, we’ll send a check within 5-10 business days.

What should I include with my claim?

In addition to the completed claim form, you’ll need to provide a detailed invoice from the attorney on firm letterhead that includes the following:

  1. Name and address of attorney
  2. Specific service provided
  3. Dates of service
  4. Name of client
  5. Amount charged (broken down by attorney fees and other fees such as court costs, filing fees, etc.)

You will also need to enclose any supporting documentation that will assist us in evaluating your claim.

This may include documentation such as:

  1. Docket number (when legal matter is associated with a court or trial proceeding)
  2. Legal notice received or sent by you
  3. Copy of traffic citation
  4. Motor vehicle record
  5. Court documentation
  6. Other public records.
How do I get a claim form?

You can download claim forms from our website. Just log in to your account and download one.

How long do I have to file a claim? Is there a time limit?

A completed claim form and itemized attorney billing statement are required within 90 days of the legal services for which you seek payment are completed. For ongoing legal matters where the maximum indemnity amount payable under the policy hasn’t been reached, the insured must submit an interim billing statement at least every 90 days.

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